Catalogue and online shop
Product pages, customer accounts, a shopping cart, order submission and tracking connect the public website with daily administration.
WEBSITE & COMMERCE
MBAGA corporate platform
Company information, a searchable product catalogue, customer accounts, quotations and support in one application.
Corporate platformThe brief
Bring the company website, product catalogue and customer service into one manageable application. MBAGA needed product information to support both browsing and the follow-up work behind each enquiry or order.
How the workflow connects
Publish products
Manage product variants, images, ingredients, allergens, nutrition and preparation information.
Receive requests
Customers browse the catalogue, use their account and submit orders or quotation requests.
Manage the next step
Staff prepare quotations and invoice documents, record payments and follow order progress.
Support customers
A shared support inbox keeps customer enquiries and email conversations available to the team.
Built for day-to-day work
Sales documents
Quotation requests, quotations, invoice documents and manual payment recording support the steps from an enquiry to an order.
Customer communication
Support email synchronisation, careers applications, newsletter subscriptions, reviews and wishlists bring common website tasks into the same application.
Connected product information
Integration with Packaging Hub synchronises product information. Cookie preferences and consent-controlled visitor analytics support the website experience.
Project scope
- Product and packaging data synchronisation
- Quotation and invoice documents
- Support email workflows and consent-controlled analytics
Part of a connected solution
Packaging collaboration hub
The website presents product information to customers. Packaging Hub supports the team preparing and reviewing that information behind the catalogue.
What would make your work simpler?
Tell us what you want to improve. We start with an online discussion to agree the scope and next steps. On-site visits and travel can be arranged when needed.